Refund policy
Refunds
Refunds are not eligible once orders have been shipped and processed.
To request a refund, you can contact us at hello@papermintystudio.com or on Instagram @papermintystudio If approved, you’ll be automatically refunded on your original payment method.
Please contact us for any return questions at hello@papermintystudio.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
You have 10 days to make a claim to your order after delivery, we cannot accept claims after 10 days.
Text Marketing and notifications:
By providing your phone number during checkout and initiating a purchase, subscribing through opt-in forms where a phone number is provided, or texting a keyword phrase, you are giving us consent to send you text messages. These messages can be sent to deliver information about our products, services, and promotions, including abandoned cart reminders. Consent is not a condition of purchase. Msg & data rates may apply. Message frequency varies.
You can unsubscribe from receiving text messages at any time by replying STOP to any message sent from us or by clicking an unsubscribe link provided in any of our messages. You understand that there are alternative options to opt-out of our text messages and that manual requests will not be attributed as a reasonable means of unsubscribing from our text messages. Text HELP to any message sent by us for more information. For any questions relating to our policy or unsubscribing, you can contact us at hello@papermintystudio.com. To opt-out please follow the procedures listed above.